Yukon defined, tailored and implemented a QA and Testing Center of Excellence, to support all QA and Testing needs across different business units for both new products and ongoing applications maintenance.

The QA and Testing Center of Excellence not only offers the organization a pool of specialized Test Engineers but also a mature and flexible methodology and best practices, tailored and implemented according to the Client’s needs.

In addition to the QA and Testing services delivered to the business units, the CoE resources provide mentoring to the Client’s test leads and managers in order to help permeate the QA culture in the organization.

Yukon’s QA Solutions include the generation of knowledge bases and a knowledge transfer process, which allows the organization to build internal capacity gradually at minimal risk, with the option of transferring back the services partially or completely with no disruption to the operation.

The TCoE supports a large number of the corporation’s global applications in different platforms (Web App, Client/Server, Mainframe), and provides different types of QA and Testing services such as Verifications, Test Planning, Test Analysis, Test Design, Test Execution, Test Reporting and Test Automation.

In order to provide the flexibility that the Client requires, the TCoE is able to ramp up or down the number of resources according to the current demand, with an average of 80 specialized Test Engineers over the duration of the engagement


The Benefits

  • The TCoE operates as a critical component of the Client's global QA and Testing strategy, helping it to optimize the IT budgets across all business units.
  • Support the promotion of a quality culture and the use of best practices in QA and Testing projects.
  • Optimized utilization of resources due to the use of standardized processes.
  • Cost optimization by implementing scale economies for engagement and allowing them to generate their own testing capacity.
  • Ramp-up time reduced by 50% with the implementation of a robust knowledge transfer process and the creation of a centralized knowledge base.
  • Reuse level for testing assets of up to 60%.
  • Up to 50% reduced test cycle time due to the implementation and use of test automation.
  • Design time reduction between 30-50% due to knowledge management.
  • Implementation of Service Level Agreements which assure efficiency in the services that the TCoE is providing for the organization and its users.

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